Asus Laptop Keys Not Working (SOLVED)

Asus Laptop Keys Not Working

Are your Asus laptop keys not working? Laptops made by Asus occasionally have unresponsive keyboards and I will teach you how to fix them.

This is the quickest solution:

Go to start > Settings > Update & Security > Troubleshoot > Keyboard > Run the troubleshooter.

Suggested: Asus laptop won’t turn on

Update keyboard drivers To Fix Asus Laptop Keys Not Working

As soon as your Asus laptop’s keys quit working, you should launch the virtual keyboard that comes with Windows computers. To do this, you must:

  • Click on the ease of access button which is on the bottom right corner of the login screen.
  • Click on the on screen keyboard.
  • Then use the on screen keyboard to enter your password.
  • Once you are logged into Windows click on the Windows icon and then click on the settings icon.
  • Click on accessibility and then keyboard.
  • Enable the toggle for on screen keyboard again.
  • Now you can click on windows and type in device manager with your on screen keyboard.
  • In the device manager, click on your keyboard option and then right click on the device and click update driver.
  • Now select browse my computer then click let me pick from a list of available drivers on my computer.
  • Select the Standard PS/2 keyboard driver.
  • Press Next, then close.
  • Now restart your comptuer via the prompt.

If the issue still persists, repeat the process, but this time after clicking Update Driver in the device management, click Search automatically for updated driver software.

You must be connected to wifi for this to work.

To get the most recent keyboard driver at Asus Support you also have to enter your laptop’s serial number.

Here is how to find your Asus serial number.

If this is too difficult for you, you may also use driver simple to update drivers automatically.

Reinstall your keyboard driver

  • Open the on screen keyboard like shown above.
  • Then go to windows start and search device manager.
  • In the device manager open the keyboard tab and right click on Standard PS/2 keyboard.
  • Click uninstall device, accept the prompt and restart your computer.
  • It will automatically reinstall the driver when you restart your PC.
  • If you need to type in your password to login to your laptop then click on the ease of access button in the bottom right nad click on screen keyboard.

Use Task Scheduler

Another excellent solution to this problem is to run the task scheduler, but not everyone will experience success with this.

To accomplish this, activate the on-screen keyboard as shown below:

  • Once you are logged into Windows click on the Windows icon and then click on the settings icon.
  • Click on accessibility and then keyboard.
  • Enable the toggle for on screen keyboard again.
  • Click on start, then search task scheduler and open the app.
  • Go to Microsoft > Windows > Text services framework and press run.
  • Then close task scheduler and restart your PC.

Adjust your keyboard settings

  • Open the windows start and click on the settings icon
  • Choose time and language
  • On the left side click on region and language
  • Then on the right side make sure the language is set to english US layout.
  • You can change the layout below on this page.

Here is another change you should make.

  • Click on the windows icon and type filter with the on screen keyboard.
  • Click on filter out repeated unintentional keystrokes.
  • Set the use filter keys toggle to off.

Use The Run Command

  • Enable the on screen keyboard again.
  • Open start menu and type run, then in the run command type: “c:/windows/system32/ctfmon.exe” with the colons and press enter.

Reseat your laptop battery

Another excellent solution to problems like your Asus keys not functioning is to reseat your laptop’s battery. Here’s how to go about it:

  • Power off your Asus laptop and disconnect the charger and any other devices.
  • Carefully open the bottom of the laptop and remove the battery. Check the manual on how to do this and also do not open the case if you are under warranty as this voids the warranty.
  • Wait for 30 seconds then reseat the battery and plug in the power.
  • Then turn it on again.

Do A System Recovery

  • Go to windows start > settings > recovery > Reset this PC > get started > keep my files.

Make sure you backup your files just in case when you do this.

Unlock your keyboard

A keyboard shortcut can be used to activate the keyboard lock feature on some Asus laptop models. To try to unlock your keyboard, press and hold down the right shift key for 8 seconds.

Remove and turn off any external keyboards

Make sure there isn’t another keyboard connected to your laptop through a wire or Bluetooth since this produces interference.

Your present built-in keyboard could be replaced with whichever keyboard is attached.

Turn off Cortana

Cortana may occasionally cause issues with your Asus laptop keyboard, so you should turn it off to see if the issue goes away.

  • Once you are logged into Windows click on the Windows icon and then click on the settings icon.
  • Click on accessibility and then keyboard.
  • Enable the toggle for on screen keyboard again.
  • Click on start, then search task manager and open the app.
  • Click on cortana and press end task.

Also read why is my Asus laptop so slow?

Clean your keyboard

It’s likely that the inside of your old Asus laptop is pretty filthy. At least every two years, your laptop should get an inside cleaning.

To accomplish this, you’ll need a can of compressed air. You should use it to blow air into the front and side air vents, which will force any dust out the back vents.

Additionally, you may completely open the laptop and use pressured air to remove all the dirt and particles.

Another method is to flip your laptop over and tap it until the dust and debris fall out.

Run Windows Troubleshooter

One of the simpler solutions to this problem is to run the Windows troubleshooter, however it might not work for everyone.

To accomplish this, engage the on-screen keyboard as shown below:

  • Click on the ease of access button which is on the bottom right corner of the login screen.
  • Click on the on screen keyboard.
  • Then use the on screen keyboard to enter your password.
  • Once you are logged into Windows click on the Windows icon and then click on the settings icon.
  • Click on accessibility and then keyboard.
  • Enable the toggle for on screen keyboard again.
  • Click on start, then settings and go to update and security.
  • Then go to troubleshoot and click on keyboard, then click on run the troubleshooter.

Try an external keyboard

To see if the second keyboard functions, try plugging in an external keyboard. If the external keyboard functions, you should think about purchasing the most recent drivers from Asus support.

Do a hard reset

Reducing the power stored in hardware components helps fix keyboard and startup issues.

Hard resets are commonly used to reduce stored power. To perform a hard reset, follow these steps:

  1. Shutdown your laptop if Windows is open. If the laptop has power but Windows is not open the hold down the power button until it turns off.
  2. Disconnect the power cord once the laptop is off.
  3. Hold down the power button on your Asus laptop for 5 seconds until you see the power light go out.
  4. Plug the power cord back in and turn on the laptop.

Reasons an Asus Laptop Keyboard Won’t Work

The main reasons that your Asus laptop keyboard won’t work are:

  • Your keyboard is locked
  • Your drivers are outdated or corrupted
  • You have a virus
  • Your keyboard is short circuited
  • You have debris and dust under your keyboard
  • You have another keyboard connected via bluetooth or cable
  • Your keyboard is damaged.

Conclusion

You should now be able to repair the keyboard issue with your Asus laptop. It can seem hard to fix your Asus laptop’s keyboard when it suddenly stops working, but there are alternatives.

Fortunately, you can start troubleshooting and fixing the issue using an on-screen keyboard.

Please share in the comments your experience with these fixes and whether they were successful in resolving your issue.

Other laptop brands’ repair manuals for the keyboard are also available:

With over 12 years of experience with laptops, Grayson Uppington has delved deep into the tech world, always learning and sharing. His top pick is the Lenovo Legion Slim 5, blending performance with style. Formerly a pro gamer in CS:GO, those tournaments sharpened his skills and heightened his appreciation for laptop potential.